Shipping Policy
Shipping Policy
Last Updated: 10 May 2025
1. Processing Time
Orders are processed within 1–2 business days after payment confirmation.
Custom-made and personalised items may require additional time.
2. Shipping Methods & Timeframes
We offer the following delivery options within Australia:
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Standard Shipping (Australia Post): 3–7 business days
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Express Shipping: 1–3 business days
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Same-Day Delivery (selected areas): Orders placed before 12:00 pm local time; additional fee applies
Please note that delivery timeframes are estimates and may be affected by factors beyond our control.
3. Shipping Costs
Shipping fees are calculated at checkout based on your order and location.
Same-Day Delivery incurs an additional fee of AUD $28 (up to 15 km).
4. International Shipping
Currently, we ship only within Australia.
5. Order Tracking
You will receive a tracking number via email once your order has been dispatched.
6. Shipping Address Accuracy
Customers are responsible for providing correct shipping details. We are not responsible for delays or losses due to incorrect addresses.
7. Contact Us
For any questions regarding shipping, please contact:
Giftily
Email: info@giftily.au